Terms of service

Last Updated: 27.01.2025

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to Loqus ("Service"), provided by 3Jane Technologies LTD ("3Jane," "we," "us," or "our"), registered at Aiantos 22 Agioi Omologités, 1082 Lefkosia, Cyprus. These Terms of Service ("Terms") govern your access to and use of the Loqus macOS application, including any associated services, features, content, and functionality. The Service is currently provided as a public beta version, offering users early access to our innovative artificial intelligence-powered assistant platform. By downloading, installing, or using the Loqus macOS application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. You must be at least 18 years old to use the Service. We strongly encourage you to read these Terms carefully, as they contain important information about your rights, obligations, and the experimental nature of our beta software.

2. SERVICE DESCRIPTION AND BETA STATUS

2.1 Beta Software Nature and Limitations

Loqus is currently provided as a public beta service ("Beta"), which means the software is in a testing and evaluation phase. This beta status carries significant implications for users, and it is crucial to understand the experimental nature of the Service. The Beta represents a pre-release version of our software that is still under development and testing, and as such, may contain bugs, errors, or other issues that could affect its functionality, reliability, or performance. By participating in our Beta program, you acknowledge and accept that the Service may not operate as intended and that you are using it with the understanding of its developmental status. We actively encourage feedback from our beta users to help improve the Service, but we cannot guarantee that any particular issues will be resolved or that suggested features will be implemented.

2.2 Platform Overview and Functionality

The Service operates exclusively as a macOS application, leveraging cutting-edge artificial intelligence technologies to provide an advanced digital assistant experience. Our platform integrates with various third-party artificial intelligence models and services, including but not limited to OpenAI's ChatGPT, Anthropic's Claude, DeepSeek, Meta AI's Llama, and other AI models. These integrations are fundamental to our Service's functionality, but it is important to understand that we act solely as an intermediary, facilitating access to these third-party services. We do not create, train, or modify the underlying AI models; instead, we provide an interface to access their existing capabilities through our application. The features, functionality, and availability of these third-party services may impact your experience with Loqus, and we cannot guarantee their continuous availability or performance.

2.3 Service Availability and Modifications

During the Beta period, the Service is provided on an "as-is" and "as-available" basis, subject to modification, suspension, or discontinuation at any time without prior notice. We maintain the right to implement significant changes to the Service, including but not limited to: adding or removing features, modifying the user interface, adjusting performance parameters, updating security protocols, and altering the way the Service interacts with third-party AI services. These changes may be made at our sole discretion and may occur frequently during the Beta period as we optimize and refine the Service. Additionally, we reserve the right to introduce paid subscriptions or premium features at any time, with reasonable notice to users. While the Service is currently offered free of charge during the Beta period, this should not be construed as a guarantee of perpetual free access.

3. USER ACCOUNTS AND REGISTRATION

3.1 Account Creation and Management

To access the Service, users must create an account using a valid email address. The account creation process is designed to collect essential information needed to provide and improve the Beta service. During registration, you agree to provide accurate, current, and complete information about yourself as prompted by the registration process. This information helps us understand our user base, maintain security, and optimize the Beta program. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We implement various security measures to protect user accounts, but the experimental nature of the Beta means that security features may be updated or modified as we identify potential improvements or vulnerabilities.

3.2 Beta Program Participation

As a Beta program participant, you play a crucial role in the development and improvement of the Service. Your usage patterns, feedback, and reported issues contribute valuable data that helps us refine and enhance the platform. Beta participants may be invited to participate in surveys, provide feedback, or report bugs and issues they encounter while using the Service. While such participation is voluntary, it is encouraged and helps us deliver a better product. We may also provide Beta participants with special access to new features or capabilities before they are made available to the general public, though such access is not guaranteed and may be revoked at any time.

4. DATA COLLECTION AND PRIVACY DURING BETA

4.1 Comprehensive Data Collection Practices

During the Beta period, we maintain an extensive data collection protocol to ensure the continuous improvement and optimization of our Service. The data we collect encompasses a wide range of information, including but not limited to: account information (such as email addresses and optional profile details), communication data (including all interactions with AI models, chat messages, and queries), technical data (such as device specifications, operating system version, and performance metrics), usage patterns (including feature utilization, session duration, and interaction frequency), error logs (including crash reports, bug occurrences, and system failures), and user feedback (both explicit and implicit). This comprehensive data collection is essential for understanding how users interact with the Beta, identifying areas for improvement, and ensuring the stability and reliability of the Service. It's important to note that while we collect this data, we implement strict security measures to protect user privacy and maintain data confidentiality throughout the collection and analysis process.

4.2 Data Usage and Processing

The data collected during the Beta period serves multiple crucial purposes in our development and optimization efforts. We utilize this information to: analyze user behavior and interaction patterns to improve the user experience; identify and resolve technical issues and bugs; optimize performance and resource utilization; develop and refine new features based on user needs and preferences; generate anonymous statistical analyses for internal development purposes; and enhance the overall stability and reliability of the Service. While we collect and process this data extensively, we maintain a strict policy of not using user data for AI model training purposes. Our role is limited to facilitating access to third-party AI services, and we do not contribute to or modify the underlying AI models used by these services. All data processing activities are conducted in compliance with applicable data protection regulations, with a focus on maintaining user privacy and data security.

4.3 Third-Party Service Integration and Data Handling

Our Service integrates with various third-party AI models and services, each with its own data handling practices and privacy policies. When you interact with these services through our platform, your queries and interactions are processed by the respective third-party providers. It's important to understand that while we facilitate these interactions, we do not control how these third-party services process or utilize the data they receive. We maintain transparent communication about which third-party services are being used and provide links to their respective privacy policies where applicable. Our role is limited to transmitting your queries to these services and delivering their responses back to you through our interface. We do not modify, enhance, or train these AI models with your data, and we implement appropriate security measures to protect data during transmission to and from these third-party services.

5. BETA SERVICE LIMITATIONS AND DISCLAIMERS

5.1 Beta Software Limitations and Risks

The Beta nature of our Service comes with inherent limitations and potential risks that users must acknowledge and accept. The Service may exhibit unexpected behavior, including but not limited to: system crashes or freezes, data processing errors, inconsistent performance, temporary service interruptions, and varying response times from AI models. These issues are an expected part of the Beta testing phase and may occur without warning. While we strive to maintain system stability and reliability, the experimental nature of the Beta means that such issues are more likely to occur than in a final release version. Users should maintain appropriate backups of any important data and exercise caution when relying on the Service for critical tasks. We continuously work to identify and resolve issues as they arise, but the Beta status means that new issues may be introduced as we implement updates and modifications to the Service.

5.2 Third-Party Service Dependencies and Limitations

Our Service's reliance on third-party AI services introduces additional limitations and potential points of failure that users should be aware of. The availability, performance, and accuracy of these third-party services are beyond our direct control, and issues with these services may impact your experience with Loqus. This includes, but is not limited to: service outages or interruptions from AI providers, changes in API functionality or availability, modifications to response formats or capabilities, and varying response times or quality. We explicitly disclaim any responsibility for the performance, accuracy, or availability of these third-party services. While we work to maintain stable integrations with these services, changes in their APIs, terms of service, or availability may require us to modify or temporarily disable certain features of our Service.

6. LIABILITY AND RESPONSIBILITY LIMITATIONS

6.1 Comprehensive Beta Software Liability Disclaimer

Given the experimental nature of our Beta Service, we maintain a comprehensive liability disclaimer that encompasses all aspects of your use of the software. 3Jane Technologies LTD explicitly disclaims all warranties, whether express or implied, regarding the Beta Service, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. The Beta Service is provided strictly "as is" and "as available," with all faults and defects, and without any guarantee of performance or reliability. Users acknowledge and accept that they use the Beta Service at their own risk, understanding that it may contain errors, bugs, or other issues that could potentially cause system instability, data loss, or other technical problems. We make no representations or warranties about the reliability, accuracy, completeness, or timeliness of the Service, and explicitly disclaim any liability for any harm or damage that may result from your use of or inability to use the Service.

6.2 Third-Party AI Services Liability Framework

A fundamental aspect of our Service involves the integration and utilization of various third-party AI services and models. Users must understand and acknowledge that 3Jane Technologies LTD acts solely as an intermediary platform facilitating access to these services. We explicitly disclaim any and all liability related to the performance, accuracy, availability, or content generated by these third-party AI services. This includes, but is not limited to: the accuracy or appropriateness of AI-generated responses, service availability or interruptions, changes in API functionality, quality of results, or any direct or indirect consequences of using these AI services through our platform. While we carefully select our third-party service providers and maintain professional relationships with them, we cannot guarantee their services or be held responsible for any issues arising from their use. Users acknowledge that these third-party services operate independently of our control and may be subject to their own terms of service, privacy policies, and operational constraints.

7. INTELLECTUAL PROPERTY AND USER CONTENT

7.1 Intellectual Property Rights and Ownership Structure

During the Beta period and beyond, all intellectual property rights related to the Loqus platform, including but not limited to software, design elements, logos, trademarks, and proprietary information, remain the exclusive property of 3Jane Technologies LTD. The Beta status of the Service does not diminish or alter these intellectual property rights in any way. Users are granted a limited, non-exclusive, non-transferable, and revocable license to use the Beta Service for its intended purpose, subject to these Terms. This license explicitly prohibits any attempt to reverse engineer, decompile, or extract the source code of the Service, as well as any unauthorized modification, distribution, or creation of derivative works based on the Service. We maintain robust protection of our intellectual property rights while simultaneously respecting the intellectual property rights of our users and third-party service providers.

7.2 User Content and Data Rights Management

While using the Beta Service, users may generate, input, or transmit various forms of content through their interactions with the platform and its integrated AI services. Users retain their rights to any original content they create or provide through the Service. However, by using the Service, users grant 3Jane Technologies LTD a worldwide, non-exclusive, royalty-free license to use, store, and process this content for the purposes of providing, improving, and developing the Service. This license includes the right to analyze usage patterns, collect feedback, and generate anonymous statistical data. It's important to note that while users retain ownership of their content, the experimental nature of the Beta means that we cannot guarantee the preservation or integrity of user-generated content, and users should maintain their own backups of important information.

8. FUTURE SERVICE MODIFICATIONS AND MONETIZATION

8.1 Transition from Beta to Commercial Service

While the Service is currently provided free of charge during the Beta period, users explicitly acknowledge and agree that 3Jane Technologies LTD reserves the absolute right to implement monetization strategies, including but not limited to subscription plans, premium features, usage-based pricing, or any other revenue models, at any time and at our sole discretion. The transition from a free Beta service to a paid commercial service may occur with reasonable notice to users, though the definition of "reasonable notice" shall be determined by us. During this transition period, we may implement various pricing tiers, feature restrictions, or usage limitations that differ from those available during the Beta period. Beta users' continued use of the Service following the introduction of paid features or subscription requirements will constitute acceptance of such changes. While we may choose to offer special considerations or promotional rates to early Beta users, we are under no obligation to do so, and any such offers will be made at our discretion.

8.2 Service Evolution and Feature Modifications

The Beta period serves as a crucial phase for testing and refining various features and capabilities of the Service. Users acknowledge that the current feature set, functionality, and service characteristics may undergo substantial changes as we progress toward a commercial release. We maintain the right to add, modify, or remove any features or capabilities at any time during the Beta period, regardless of their popularity or user adoption. This includes the possibility of significantly altering the user experience, implementing new technical requirements, changing integration methods with third-party AI services, or restructuring how certain features operate. While we strive to make changes that improve the overall user experience, we cannot guarantee that all users will find such changes beneficial or desirable. The experimental nature of the Beta means that features you currently use and rely upon may be modified, limited, or removed entirely as the Service evolves.

9. DATA RETENTION AND SERVICE CONTINUITY

9.1 Beta Data Retention Policies

During the Beta period, we maintain specific data retention policies that reflect the experimental nature of the Service. While we collect extensive data for development and improvement purposes, we make no guarantees regarding the long-term retention or availability of any user data, chat histories, preferences, or other information generated or stored during the Beta period. We reserve the right to modify, delete, or archive any data collected during the Beta period, particularly during the transition to a commercial service. Users should understand that the Beta period is primarily focused on testing and development, and while we implement reasonable data protection measures, the experimental nature of the Service means that data persistence cannot be guaranteed. We strongly recommend that users maintain their own backups of any important information or conversations generated through the Service during the Beta period.

9.2 Service Continuity and Migration Protocols

As we progress through the Beta phase and potentially transition to a commercial service, users should be aware that service continuity and data migration policies may change. We reserve the right to implement new data storage systems, modify database structures, or alter how user information is maintained and accessed. These changes may affect the availability or accessibility of historical data from the Beta period. While we will attempt to provide reasonable notice of any significant changes that might affect data accessibility or service continuity, the experimental nature of the Beta means that such changes might need to be implemented rapidly and without extensive prior notification. Users acknowledge that their continued access to historical data or maintenance of specific features cannot be guaranteed as the Service evolves beyond its Beta phase.

10. TECHNICAL REQUIREMENTS AND SYSTEM COMPATIBILITY

10.1 MacOS Exclusivity and System Requirements

The Loqus Beta Service is exclusively designed and optimized for macOS operating systems, and we make no representations about future availability on other platforms. Users must maintain a compatible macOS version, with specific system requirements that may change throughout the Beta period. The current minimum system requirements include, but are not limited to, specific macOS versions, processor capabilities, memory requirements, and storage space. These requirements may be modified as we optimize the Service or add new features, and users are responsible for ensuring their systems remain compatible. We reserve the right to cease supporting older macOS versions or implement new minimum system requirements at any time during the Beta period. Users acknowledge that failing to meet these evolving system requirements may result in degraded performance, limited functionality, or complete inability to use the Service.

10.2 Network and Resource Requirements

The Service requires a stable and reliable internet connection to function properly, as it continuously interfaces with various third-party AI services and our own servers. Users must maintain adequate network bandwidth and stability to ensure optimal performance. The Service may consume significant system resources, including CPU usage, memory allocation, and network bandwidth, particularly during intensive operations or when processing complex queries through third-party AI services. We make no guarantees regarding the Service's performance under varying network conditions or system load scenarios. Users acknowledge that network latency, bandwidth limitations, or system resource constraints may impact the Service's functionality and response times, and such limitations are considered normal aspects of the Beta experience.

11. FEEDBACK AND COMMUNICATION CHANNELS

11.1 Beta Feedback Mechanisms and Usage

During the Beta period, we strongly encourage users to provide feedback about their experience with the Service. This feedback mechanism is an integral part of our development process and may include automated collection of usage statistics, error reports, and direct user feedback through various channels. Users acknowledge that by participating in the Beta program, they grant us the right to collect, analyze, and utilize their feedback for Service improvement purposes. This includes but is not limited to: bug reports, feature requests, performance issues, user interface suggestions, and general comments about the user experience. While we value all feedback received, we maintain sole discretion in determining which feedback to implement or act upon. Users understand that providing feedback does not create any obligation on our part to implement suggested changes or address reported issues within any specific timeframe or at all.

11.2 Communication Protocols and Updates

Throughout the Beta period, we will maintain various communication channels to keep users informed about Service updates, changes, and important announcements. These communications may be delivered through in-app notifications, email newsletters, our website, or other appropriate channels. Users agree to receive these communications as part of their participation in the Beta program. While we strive to provide timely and relevant information, the experimental nature of the Beta means that some changes may be implemented without prior notice, particularly in cases where immediate updates are necessary for security, stability, or functionality reasons. Users acknowledge that maintaining awareness of these communications is their responsibility, and failure to review or respond to such communications does not exempt them from any changes or updates implemented.

12. TERMINATION AND SERVICE DISCONTINUATION

12.1 Beta Program Termination Rights and Procedures

3Jane Technologies LTD maintains the absolute right to terminate or suspend access to the Beta Service at any time, for any or no reason, and without prior notice. This broad termination right reflects the experimental nature of the Beta program and our need to maintain flexibility in managing the Service's development. Termination scenarios may include, but are not limited to: violation of these Terms, extended periods of inactivity, suspicious account activity, system maintenance requirements, technical limitations, or strategic business decisions. Additionally, we reserve the right to terminate the entire Beta program at our discretion, which may result in the discontinuation of the Service for all users. In such cases, while we may attempt to provide advance notice, we are not obligated to do so, and users acknowledge that their access to the Service may be terminated without warning or explanation.

12.2 Post-Termination Protocol and Data Handling

Following any termination or suspension of service, whether individual or program-wide, we maintain specific protocols for handling user data and account information. Upon termination, we may immediately delete, archive, or retain any data associated with terminated accounts or the Beta program as a whole, in accordance with our data retention policies and applicable laws. Users acknowledge that they may lose access to all data, conversations, settings, and other information stored within the Service upon termination. While we may choose to provide opportunities for data export or transfer in certain circumstances, we are under no obligation to do so, and users should maintain their own backups of any important information throughout their participation in the Beta program.

13. LEGAL COMPLIANCE AND JURISDICTION

13.1 Regulatory Compliance Framework

The Beta Service operates under and complies with applicable laws and regulations, particularly those pertaining to software distribution, data protection, and digital services within the European Union, as our company is registered in Cyprus. Users acknowledge that their use of the Service must comply with all applicable local, national, and international laws and regulations. This includes, but is not limited to, data protection laws, intellectual property rights, export controls, and communications regulations. The experimental nature of the Beta does not exempt users from their obligations to comply with these legal requirements, and users remain solely responsible for ensuring their use of the Service adheres to all applicable laws in their jurisdiction.

13.2 Governing Law and Dispute Resolution

These Terms and any disputes arising from or relating to the Beta Service shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. Any legal proceedings related to these Terms or the Service shall be brought exclusively in the courts of Cyprus, and users hereby consent to the personal jurisdiction of such courts. In the event of any dispute, users agree to first attempt to resolve the matter informally by contacting us directly. If informal resolution is not possible, any formal legal proceedings shall be conducted solely on an individual basis. Users explicitly waive any right to participate in class actions, class arbitrations, or representative actions related to the Beta Service.

14. FINAL PROVISIONS AND ACKNOWLEDGMENTS

14.1 Severability and Survival

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein, and the unenforceable or invalid provision shall be replaced with an enforceable and valid provision that best reflects the intent of the original provision. Certain provisions of these Terms, by their nature, shall survive any termination or expiration of your participation in the Beta program, including but not limited to provisions relating to intellectual property rights, liability limitations, indemnification obligations, and dispute resolution procedures.

14.2 Contact Information and Support

For any questions, concerns, or communications regarding these Terms or the Beta Service, users may contact us at:

3Jane Technologies LTD
Aiantos 22 Agioi Omologités
1082 Lefkosia, Cyprus

Email: support@loqus.ai

Website: http://loqus.ai

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By using the Loqus Beta Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

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Last Updated: 27.01.2025